Croydon’s Mental Health Service User Group


London to Brighton Bike Ride 2024, on 16 June 2024

David’s fundraiser for Hear Us.  Our Welfare Rights Advice Project Manager will be raising money for Hear Us as he completes the London to Brighton Bike Ride.

Welfare Rights Advice Project Referral

We have funded to help the following people:

If you are living within the London Borough of Croydon, have a mental illness and are in need, we might be able to help support you.


Our Welfare Rights Advice Project does not currently have capacity to take on any more cases. Unfortunately, due to circumstances beyond our control, we have had to temporarily stop taking on any new referrals.

If you have a PIP deadline approaching, you can try and get an extension by calling :  0800 121 4433

The Hear Us 2022-23 Annual Report

Structure, governance and management


Hear Us developed from a service user run community group established in 1992. Since 4th October 2001 Hear Us has been running as a not for profit organisation in Croydon and on 15th April 2010 the Management Committee registered Hear Us with the Charity Commission for charity status (No. 1135535) to give Hear Us a more independent and stronger voice in the community.


The constitution in the original form was adopted by resolution at the AGM held on the 27th May 2004. Amendments to the constitution were adopted by resolution at the EGM held on 1st July 2008.

The Management Committee are the Board of Trustees and are listed below. They include a Chairperson, Vice Chairperson, Secretary, Treasurer and the Chief Executive Officer, Tim Oldham. The Committee has the power to co-opt members, as and when they deem it necessary. The Board of Trustees are responsible for the day to day running of Hear Us and have a responsibility to report to the funders, charity commission and other stakeholders whenever the need arises.

Current Board of Trustees

Abeline Greene (Chair)
Cassandra Austin (Deputy Chair)
Jackie Ashton (Treasurer)
Josh Baker-Mendoza
Niall McVeigh
Millie Reid

Objectives and activities

To relieve the needs of people living in the London Borough of Croydon and surrounding areas who have mental health problems by provision of services and advice.

To advance education about mental health for public benefit in the London Borough of Croydon and surrounding areas with the object of creating awareness and reducing the stigma attached to mental health.

The Next Hear Us Mental Health Open Forum

Tuesday 2nd April 2.30pm

Guest: Croydon BME Forum


Trustee Vacancy
Now Recruiting

Hear Us are currently looking for people passionate about improving Croydon’s mental health services to join our Board of Trustees.

Are you someone who has had an experience of mental distress and/or using mental health services?

Are you interested in being a Trustee of an independent mental health charity run by survivors and service users?

Hear Us has been running for over 20 Years as a not-for-profit organisation in Croydon. On 15th April 2010, Hear Us registered with the Charity Commission for charity status to give Hear Us a more independent and stronger voice in the community of Croydon.

Tim Oldham
Orchard House
15a Purley Road
South Croydon
Tel: 020 8681 6888
Mobile: 07594 373 104

Charity No. 1135535
Company No. 06891337

Advice Quality Standard (AQS)

Advice Quality Standard

We hold the Advice Quality Standard, which provides you with the assurance that we have met certain criteria that demonstrate a commitment to quality.