The aim of our Open Forum

Mental Health Service User Open Forum
Hear Us Croydon / The aim of our Open Forum

The Hear Us Mental Health Open Forum is designed so that mental health service users can come together and discuss Croydon’s mental health and wellbeing services

Because of the COVID-19 Pandemic, the Open Forum has been running online since April 2020 and will return to face-to-face in September 2023, which will also be live-streamed to enable everyone who wants to participate and have a say in Croydon’s mental health and wellbeing services. The Open Forum will be located at our office in South Croydon, and In-person access will be reduced to 20 people until we can find a new home for the forum in Croydon.

Aims of the Open Forum Project:

Create Discussion

Create Discussion:

To bring together the mental health community, particularly current service users of SLaM services, to discuss Croydon’s mental health and wellbeing services, accessibility, quality and development of these services.

Debate & Influence:

To provide Croydon’s mental health community with a safe place and a chance to meet and question commissioners, the NHS South West London Integrated Care Board (ICB) and Croydon Council, and service providers SLaM (the South London and Maudsley NHS Trust). Including other service providers, such as the Mind in Croydon, Croydon BME Forum, APCMH and other providers of social inclusion and preventative services. (preventative means: service that helps develop well-being and positive mental health attitude)

Bringing together to meet and to network:

A place for the Croydon Mental health community to meet, network, and discover new opportunities that aid positive mental health and well-being, help to prevent dependency on clinical services and support people to regain self-esteem, confidence and empowerment.

When are our Open Forums?

1st Quarter

1st Tuesday April

1st Tuesday May

1st Tuesday June

2nd Quarter

1st Tuesday July

1st Tuesday Aug

1st Tuesday Sept

3rd Quarter

1st Tuesday Oct

1st Tuesday Nov

1st Tuesday Dec

4th Quarter

1st Tuesday Feb

1st Tuesday March

The Open Forum Ground Rules

Respect for the guest speakers at all times. Unfortunately, anyone who breaks this rule may be asked to leave the meeting.

Respect for each other – everybody is entitled to have their say and one person to speak at a time. Please raise your hand if you have a question.

Respect for the Chair of the meeting. Everyone to listen if the Chair calls for silence.

Respect yourself! People are free to come and go as they please. We have scheduled breaks, but please feel free to go outside if you need fresh air AT ANY TIME.

Please put mobile phones on silent where possible and leave the room to take calls.

Claire Hawkes
Deputy CEO & Open Forum Chair

Amy Kirk
Open Forum Coordinator


Hear Us
Orchard House
15a Purley Road
South Croydon
Tel: 020 8681 6888