Help in a Crisis Call 111

If you need urgent help for your mental health, but it’s not an emergency:

Call 111 and choose option 2 to speak to our local mental health crisis line.

NHS 111 press 2

People experiencing a mental health crisis can call 111 and press 2 to access 24/7 mental health support;.

People of all ages who are in crisis, or concerned family and loved ones, can now call 111, select the mental health option and speak to a trained mental health professional who will guide callers to the most appropriate service for them, such organising face-to-face community support or facilitating access to alternatives services, such as crisis cafés or safe havens which provide a place for people to stay as an alternative to A&E or a hospital admission.

Check out ways to help yourself cope during a crisis from the mental health charity Mind

If you are in contact with one of our mental health services

Check your crisis plan, if you have one, and:

Monday to Friday 9am to 5pm

Contact your care coordinator or the duty number for the team that is supporting you

If you don’t have their details, visit SLaM services.

If you are not an adult, visit urgent help for children, young people and families

At other times

• Call 111 and choose option 1 to speak to our local mental health crisis line.Tell us if you need an interpreter. We can connect you to local mental health services, including our crisis support teams and peer support services.

Call 111 and choose option 2

• Call Solidarity in a Crisis, the out of hours peer support service for Lambeth, Lewisham and Southwark, 0300 123 1922. They are open Monday to Friday from 6pm to 12 midnight, and Saturday and Sunday from midday to midnight.

• Check out ways to help yourself cope during a crisis from the mental health charity Mind

Don’t suffer in silence. Get help. You could:

• Speak to your GP. They can put you in touch with local services.
• Contact your local NHS talking therapies service
• Get support from one of these national charities
• Contact one of these local organisations

Emergency services and out of hours: contact our Acute Referral Centre on 020 3228 6272.

During office hours contact your local assessment and liaison team:

Croydon

Email: CroydonCentralAssessmentandLiaisonTeam@slam.nhs.uk
Telephone: 020 3228 0365

Lambeth

Our assessment and liaison team has been replaced with Lambeth Single Point of Access

Email: lambethspa@slam.nhs.uk
Telephone: 0800 090 2456

Southwark North (Maudsley Hospital)

Email: PCMHTSouthwarkNorthReferrals@slam.nhs.uk
Telephone: 020 3228 9800

Distressed or in crisis – poster

Getting help in a mental health crisis

Getting help in a mental health crisis – Croydon

Getting help in a mental health crisis – Lewisham

Getting help in a mental health crisis – Lambeth

Getting help in a mental health crisis – Southwark

 Self-harm leaflet

Trifold versions

Crisis leaflet – Southwark

Crisis leaflet – Lewisham

Crisis leaflet – Lambeth

Crisis leaflet – Croydon

Easier read and large print leaflets

Brief crisis leaflet

Translated leaflets

Crisis brief Albanian (PDF)

Crisis brief Arabic (PDF)

Crisis brief Farsi (PDF)

Crisis brief French (PDF)

Crisis brief Polish (PDF)

Crisis brief Portugese (PDF)

Crisis brief Somali (PDF)

Crisis brief Spanish (PDF)

Crisis brief Tamil (PDF)

Crisis brief Turkish (PDF)

If you or someone else is in danger, call 999 or go to A&E now. There are specialist mental health teams in A&E that can support you and refer you to other services.