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Annual Report 23/24

Hear Us Annual Report
Hear Us Croydon / Who We are / Annual Report 23/24

Hear Us Annual Report 2024

As we look back on a year of compassion in action, I am humbled and inspired by the incredible impact our charity has made in the lives of those we serve, thanks to the unwavering support of our donors, funders, volunteers, and dedicated staff. In a world faced with unprecedented challenges, your generosity and commitment have been the driving force behind our mission to create positive change, promote, educate, communicate and empower for the benefit and interest of people affected by mental health issues.

This year, we embarked on a 2-year project to focus on developing our fundraising and income stream generation, trustee recruitment and stronger governance, building on our strengths and addressing the things we do less well but want to do better. Strengthening our board and workforce is enabling us to more effectively represent the mental health community within Croydon and to work in partnership with statutory and voluntary sector organisations to influence the debate and improve the life chances of our beneficiaries and service users.

Hear Us Annual Report 2023-24

This past year has been a testament to the power of collective kindness and the resilience of the human spirit. Despite the obstacles we encountered, our organisation not only persevered but thrived, we have been able to expand the workforce of existing projects and start a new Campaigning project, allowing Hear Us to become a more effective, inclusive and sustainable campaigning organisation. Our projects have reached more individuals and communities, continuing to provide practical support and regular activities, which help service users to cope better with daily living and help to address their social, emotional and physical needs, which are needed more than ever before.

Thank you to Southwest London Integrated Care Board (SWL ICB), Lloyds Bank Foundation, City Bridge, Trust for London, and the National Lottery for continuing to fund us to deliver much-needed services.

It has been an honour and pleasure to support Hear Us and the Board of Trustee board for another year as Chair and on behalf of the Board of Trustees, I extend my heartfelt gratitude to members, donors, funders, volunteers and staff whose generosity, commitment and hard work have enabled Hear Us to continue to make sure that the voice of service users is heard loud and proud in Croydon. Your compassion is the cornerstone of our work, and together, we will continue to build a brighter, more equitable future for the most disadvantaged and vulnerable individuals in our community.

Abeline Greene

Chair of the Board of Trustees

OUR FUNDING

As a registered UK charity and part of our commitment to be open, honest and accountable in everything we do, we publish our annual financial reports here on our website.

The great majority of our funding comes from NHS South West London Clinical Commissioning Group, The National Lottery Community Fund, The City Bridge Foundation, Lloyds Bank Foundation, London Community Foundation and other grant making bodies, but we also receive and welcome individual donations. We’re completely open about our finances – please feel free to read our financial reports.

Please contact us if you need any more information.

Tim Oldham
CEO
Orchard House
15a Purley Road
South Croydon
Surrey
CR2 6EZ
Tel: 020 8681 6888
Mobile: 07594 373 104
Email: hello@hear-us.org