Peer Support 2023/24

Welfare Surgeries Project Current Outcomes 2023-24: 1st April 2023 to 31st December 2023

Quarters 1, 2 & 3

1: Helping people address and resolve immediate financial distress = 212 Client Case Work

Foodbanks Vouchers
Discretionary Housing Payments.
Utility Debt and Repayment Schemes

2: Support by helping people to improve financial security = 426 Client Case Work

Employment and Support Allowance(ESA) Applications
Personal Independence Payment(PIP) Applications
Universal Credit (UC) Applications
DLA Applications
Housing Benefit Applications
Council Tax Applications

3: Helping people Increased Social Inclusion (Inc. Preventative Services) = 59 Client Case Work

Freedom Passes
Heinz foundation grant
Help in Hand Scheme
Housing Issues
Housing Support
Motability Scheme
Opening a Bank Account
Parking Fines
Railway Card
Referral to Bereavement Counselling
Referral to Adult Social Services
Taxi Card Scheme

2023-24 Activities

Quarters 1, 2 & 3

1st Quarter 1st April to 30th June 2023, we had 301 case work and have been in connecting with our clients over 903 times over 1199 hours.

2nd Quarter 1st July to 31st October 2023, we have had 398 case work and have been in connecting with our clients over 920 times over 1280 hours.

3rd Quarter 1st July October to 31st December 2023, we had 324 case work and have been in connecting with our clients over 894 times over 1195 hours.

4th Quarter 1st January to 31st March 2024, Data to follow