The post-holder will deliver, develop and expand upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will manage and support our team of Linkworkers to monitor the quality of Croydon’s statutory mental health services.
The post holder will provide feedback and help to campaign for improvements to statutory services provided by the South London and Maudsley NHS Trust (SLaM). Hear Us report all project outputs and share our findings with the South West London Integrated Care Board (SWL ICB) and at senior stakeholder meetings across the borough of Croydon. The Linkworking Project will contribute and support Hear Us in representing the voice of Croydon’s service users in the development, planning and commissioning of mental health services.
Linkworkers Vacancy Coming Soon
Linkworkers play a vital role in supporting people to talk about their mental health journey and their experiences of services. Because we’ve all had our own experiences of mental health, service users often find it easier to give us frank and honest feedback about the service. For example, we’ve recently heard issues about service users being concerned over benefits and entitlements, suggesting that services need to be more proactive in signposting people to welfare and benefits support. As we’re able to feedback these issues to the service managers, the idea is that the service gradually improves for everyone using it.
Claire Hawkes Deputy CEO
Hear Us Orchard House 15a Purley Road South Croydon Surrey CR2 6EZ