Welfare Rights Referral

Welfare Benefits Peer Navigator & Support Project
Hear Us Croydon / Welfare Rights Advice Project / Welfare Rights Referral
Advice Quality Standard (AQS)

We hold the Advice Quality Standard, which provides you with the assurance that we have met certain criteria that demonstrate a commitment to quality.

The client group we are funded to support are:

People living within the London Borough of Croydon and who have a mental illness 

We have three Welfare Rights Advice Project Advisores who all go that bit further to help people struggling with their benefit claim we help people with mental health problems to maximise their income, respond to emergencies such as lack of food, gas and electricity, and apply for Benefits they are entitled to. We support people who would otherwise struggle to access existing support.

The uniqueness of our work lies in the fact we are a service user group; we know how difficult it can be to manage your own financial affairs when battling emotional problems and mental illness.

If you are finding the welfare benefits system complex and difficult to navigate, please complete the following form.

Unfortunately, Hear Us Welfare Rights Advice Project is currently over-subscribed, and we cannot support any new Benefits issues for a short while.

We are able to support you with foodbank/voucher requests – please complete the form below, and we will be able to help with foodbank/voucher requests.

We can support you with foodbank/voucher requests.

 Please complete the form below

We will reopen our referrals for benefit support on Mid January 2024

David Ashton 

Welfare Rights Advice Project Manager

Shellie Wilfred
Welfare Rights Advice Project Senior Advisor

Barbra Davison
Welfare Rights Advice Project Advisor

Orchard House
15a Purley Road
South Croydon
Tel: 020 8681 6888

If you go to voicemail please leave your name and number and the reason for your call