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Welfare Rights Referral

Welfare Benefits Peer Navigator & Support Project
Hear Us Croydon / Welfare Rights Advice Project / Welfare Rights Referral
Advice Quality Standard (AQS)

We hold the Advice Quality Standard, which provides you with the assurance that we have met certain criteria that demonstrate a commitment to quality.

The client group we are funded to support are:

People living within the London Borough of Croydon and who have a mental illness 

We have three Welfare Rights Advice Project Advisores who all go that bit further to help people struggling with their benefit claim we help people with mental health problems to maximise their income, respond to emergencies such as lack of food, gas and electricity, and apply for Benefits they are entitled to. We support people who would otherwise struggle to access existing support.

The uniqueness of our work lies in the fact we are a service user group; we know how difficult it can be to manage your own financial affairs when battling emotional problems and mental illness.

If you are finding the welfare benefits system complex and difficult to navigate, please complete the following form.

CLOSED TEMPORARILY DUE TO CAPACITY

We are NOT CURRENTLY open for any new referrals for benefits support. Our WRAP advisors are at capacity, and we are unable to take on any more cases at the moment. We will keep this under review and will re-open as soon as we can.

Sorry for any inconvenience and we appreciate your patience and understanding.

David Ashton 

Welfare Rights Advice Project Manager

Shellie Wilfred
Welfare Rights Advice Project Senior Advisor

Barbra Davison
Welfare Rights Advice Project Advisor

Orchard House
15a Purley Road
South Croydon
Surrey
CR2 6EZ
Tel: 020 8681 6888

If you go to voicemail please leave your name and number and the reason for your call

Email: surgery@hear-us.org
Webpage: www.hear-us.org/welfare-rights