We hold the Advice Quality Standard, which provides you with the assurance that we have met certain criteria that demonstrate a commitment to quality.
The client group we are funded to support are:
People living within the London Borough of Croydon and who have a mental illness
We have two welfare surgery workers that all go that bit further to help people struggling with their benefit claim we help people with mental health problems to maximise their income, respond to emergency situations such as lack of food, gas and electric, and to apply for Benefits they are entitled to. We support people who would otherwise struggle to access existing support.
The uniqueness of our work lies in the fact we are a service user group; we know how difficult it can be to manage your own financial affairs when battling emotional problems and mental illness.
If you are finding the welfare benefits system complex and difficult to navigate, please complete the following form.
PLEASE BE AWARE WE ARE EXCEPTIONALLY BUSY AT THE MOMENT AND WE MAY NOT BE ABLE TO TAKE ON YOUR CASE
Hear Us are a Charity who supports Croydon’s vulnerable Community, people who have a severe and enduring mental illness.
If you are seeking support with your Welfare Benefits, Employment Support Allowance (ESA), Universal Credit (UC) or Personal Independent Payments (PIP) or simply need advice please complete ourReferral Form
David Ashton Welfare Benefits Surgery Manager
Cheryalin Wilfred Welfare Benefits Surgery Advisor
Orchard House 15a Purley Road South Croydon Surrey CR2 6EZ Tel: 020 8681 6888
If you go to voicemail please leave your name and number and the reason for your call