Over recent years, Hear Us has grown into a dynamic, resourceful ‘pack a punch’ charity, with aims and objective not just being met but solidly delivered. Over the next three years, we will build on these successes: continuing to deliver high quality services; having a positive impact on the wider community; ensuring more effective commissioning and delivery of Croydon’s mental health services; and supporting providers (through systematic monitoring of services and open dialogue) to deliver good quality statutory and voluntary support to our service users. As a well-established and respected mental health charity (respected by service users, carers, the wider voluntary sector and many statutory services) we work hard to deliver support and care for the mental health community.