Current Projects

Over recent years, Hear Us has grown into a dynamic, resourceful ‘pack a punch’ charity, with aims and objective not just being met but solidly delivered. Over the next three years, we will build on these successes: continuing to deliver high quality services; having a positive impact on the wider community; ensuring more effective commissioning and delivery of Croydon’s mental health services; and supporting providers (through systematic monitoring of services and open dialogue) to deliver good quality statutory and voluntary support to our service users. As a well-established and respected mental health charity (respected by service users, carers, the wider voluntary sector and many statutory services) we work hard to deliver support and care for the mental health community.

Some of the ways in which we work hard

We represent the views of people that use mental health services in Croydon to service providers and commissioners

We contribute to the local mental health promotion agenda, and promote positive mental health within the local community

We promote mutual respect and equality of rights and opportunities, regardless of disability, with particular reference to local mental health service users and service survivors

We actively campaign with users on issues raised by users themselves and actively oppose discrimination against service users in Croydon for improvements in local mental health services.

We reach out to all service users to encourage and support participation in the Open Forum and Croydon User Council

We offer service users a communication platform for the constructive exchange of ideas on issues affecting them e.g. user council in which current concerns are discussed and debated.

We provide a wide range of information about local and national services and up and coming issues that concern users of mental health services in Croydon.

Our holistic approach (which includes support to access debt advice, social activities, counselling, talking therapies, Motability services, housing support, floating support, direct payments, GP services and more) enables us to ensure service users manage their circumstances / situation well (preventing crisis from triggering negative health and well-being).  The next section lists our five project areas: Linkworkers; peer support; Reachout Challenge; Open Forum; and Effective Organisation. We hope that each section will help you find out a bit more about why, how and when we deliver these particular projects.