Policies & Procedures

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Policy and Procedures

25-04-24 Version #6

Section A.1 Communication Strategy

25-04-24 Version #6

Section A.1.1 Access to Service Policy

15-05-24 Version #8

Section A.2.1 Signposting and Referral Policy and Procedure

16-05-2024 Version  #6

Section A.3.1 Equality and Diversity Policy

New Version # 5

Section A.2 Website Privacy Statement

Version #7

Section C.1.1 Articles of Association of Hear Us

27-03-2024 Version #9

Section C.1.1 Conflict Of Interest Policy

New Version # 17

Section C.1.4 Organisation Chart – Organogram

New Version # 14

Section C.1.5 Organisation Chart Description

01-05-2024 New Version #8

Section D.1.2 Recruitment and Selection Procedure

29-04-2024 New Version #10

Section D.1.5 Dignity at Work

29-04-2024 Version #5

Section D.1.5 Health and Safety Policy

New Version # 11

Section D.2.1 Employee Handbook

Section D.3.2 Data Protection Act Personnel Consent Form

Section D.3.2 Data Protection and Privacy Statement

20-09-2024 New Version #7

Section D.3.5.1 Safeguarding Adults at Risk Policy

20-09-2024 New Version #8

Section D.3.5.2 Safeguarding Children Policy

20-09-2024 New Version #1

Section D.3.5.2 Safeguarding Flow Chart

New Version # 9

Section F.1.9 Client Charter – Service Standards

Section F.1 Accessibility Requirements

11/07/2024 New Version # 11

Section G.1.1 Complaints Procedure

New Version # 8

Section G.1.2 Complaints Form PDF Version

New Version # 8

Section G.1.2 Complaints Form Word Version