Annual Impact Report 24/25
Hear Us Annual Report
This year has been one of both challenge and resilience. As Chair of Hear Us, I’ve witnessed firsthand the extraordinary dedication of our staff, volunteers, and trustees in navigating a difficult financial landscape while continuing to deliver impactful work across our community.
Securing funding has been a central focus, and I want to acknowledge the tireless efforts of Eleanor, Claire, David, and Tim in preparing and submitting bids — particularly the successful five-year National Lottery application, which was confirmed at the time of writing. Their work, along with the support of the wider team, has ensured the continuation of vital services and brought renewed confidence to our organisation.
I also want to recognise the contribution of our trustees, especially those who joined us this year—Alima, Luke, and Charlotte. Their fresh perspectives and commitment have strengthened our governance and helped guide Hear Us through uncertain times.
Charlotte recently shared:
“Being a trustee gives me a sense of purpose beyond my everyday work — it challenges me to think differently, learn from inspiring people, and contribute to something that genuinely matters. In return, I give my experience, my energy, and my commitment to help a cause I believe in thrive.”
— Charlotte, Trustee
This year, we’ve also focused on empowering our volunteers, particularly our Linkworkers, through training in areas such as boundaries and cultural awareness. These initiatives not only support our projects but also build confidence and skills that can lead to future employment opportunities.
Hear Us continues to be a space of growth, support, and transformation. Whether through the Maudsley Psychosis Project, Adobe funding, or community initiatives like food voucher distribution via CVA, our work remains rooted in compassion and collaboration.
Thank you to everyone—staff, trustees, volunteers, and funders—for your unwavering belief in our mission. Your contributions make Hear Us not just a charity, but a community of hope and progress.
Abeline Greene
Chair of the Board of Trustees
OUR FUNDING
As a registered UK charity and part of our commitment to be open, honest and accountable in everything we do, we publish our annual financial reports here on our website.
The great majority of our funding comes from NHS South West London Clinical Commissioning Group, The National Lottery Community Fund, The City Bridge Foundation, Lloyds Bank Foundation, London Community Foundation and other grant making bodies, but we also receive and welcome individual donations. We’re completely open about our finances – please feel free to read our financial reports.
