The Hear Us Mental Health Open Forum is designed so that mental health service users can come together and discuss services that they access and that affect them. This forum gives us a chance to meet, ask questions and debate with commissioner, Croydon CCG and Council, and service providers SLaM (the South London and Maudsley NHS Trust). A

lso other services, such as the voluntary sector (Mind, Imagine, Status Employment, APCMH and others) are also able to come and discuss their services.

Other issues are also discussed such as the Welfare Benefit Reforms – we invite such guests along to help inform us about how to respond to the changes in reforms. Some of these guest are not responsible for making these changes but come along to help us; by informing us about the processes and how to deal with making new claims. We will endeavour to call upon those that are responsible for the changes to come along and meet the people that their decisions affect.

Each meeting will start with a ‘Shout Out’, where organisations can have the floor to announce their activities that our community would benefit from hearing about – please keep this short. 

Our Meeting enables us to have a constructive voice in the commissioning and design of our services. Our meetings are designed to bring us together to have a face to face discussion. Please follow the ground rules.

The Open Forum Ground Rules

  • Respect for the guest speakers at all times. Unfortunately, anyone who breaks this rule may be asked to leave the meeting.
  • Respect for each other – everybody is entitled to have their say and one person to speak at a time. Please raise your hand if you have a question.
  • Respect for the Chair of the meeting. Everyone to listen if the Chair calls for silence.
  • Respect for yourself! People are free to come and go as they please. We have scheduled breaks, but please feel free to go outside if you need fresh air AT ANY TIME.
  • Please put mobile phones on silent where possible and leave the room to take calls.
Contact: Hear Us Mental Health Open Forum

David Aston

Hear Us Mental Health Open Forum
Hear Us
Orchard House
15a Purley Road
South Croydon

Tel: 020 8681 6888



The Venue of the Hear Us Open Forum:

CVA Resource Centre
82 London Road
West Croydon




1. Alice & James discussing the Personality Disorder Strategy
2. Lala from Mind’s Managing Money Project

Date: Tuesday 2nd February 2016

Time: 1pm – 4pm

Citazen’s advice bureau

Date: Tuesday 1st March 2016

Time: 1pm – 4pm

Guests: Fran Bristow from the South London & Maudsley NHS Trust (SLaM) talking about New Adult Mental Health Model

Date: Tuesday 5th April 2016

Time: 1pm – 4pm

Croydon Talking Therapies Services:
Off the Record
and other talking therapy Services (TBC)

Date: Tuesday 3rd May 2016.

Time: 1pm – 4pm

Healthwatch Croydon
SLaM's Equality Report

Date: Tuesday 7th June 2016

Time: 1pm – 4pm

1. Croydon CCG: Community Pharmacists
2. SLaM Discharge and Access to SLaM Services
3. Improving Access to Psychological Therapies (IAPTS)
4. SLaM Pharmacy

Date: Tuesday 5th July 2016

Time: 1pm – 4pm

No Open Form

August 2016

Hear Us Holiday

Universal Credit - How The Changes Could affect You
Our Guest Is Here To Help Us Understand Universal Credit - They Are Not Responible For It

Date: Tuesday 6th September 2016

Time: 1pm – 4pm

Jane Lyons – Involvement and Engagement Lead from the Psychosis Clinical Academic Group
Also we have SLaM’s Recovery Collage
Barbar Davison Hear Us Linkworking Manager

Date: Tuesday 4th October 2016

Time: 1pm – 4pm

Managers of Croydon Treatment Service; Cassandra Thomas Penny Collins, Sharon Smith and Sabrina Phillips. This will provide an opportunity for the mental health community to meet SLaM management group.

We are also hoping that Croydon’s Clinical Commissioning Group (CCG) will come to talk about the implications that the croydon’s NHS deficit on our NHS Services.

Date: Tuesday 1st November 2016

Time: 1pm – 4pm

To be announced closer to the meeting

Date: Tuesday 6th December 2016

Time: 1pm – 4pm