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Cookie policy (UK)

Hear Us / Cookie policy (UK)

This cookie statement was last updated on 31/10/2019 and applies to citizens of the United Kingdom.

1 Introduction

Our website, https://www.hear-us.org (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2 What are cookies

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3 What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4 What is a webbeacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5 Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers within the meaning of the United Kingdom-GDPR. We recommend that you read the privacy statements of these companies.

6 Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 Advertising cookies

We do not use any advertising cookies on this website.

6.3 Social media buttons

On our website we have included buttons for Facebook, Twitter and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and Instagram. These buttons work using pieces of code coming from Facebook, Twitter and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter and Instagram are located in the United States.

7 Placed cookies

PHP Session ID
Purpose: Storing user data across pages for functional purposes
Retention period: Store data for users to use in the web application
Description: Sessions are a simple way to store data for individual users against a unique session ID. Session IDs are sent to the browser via session cookies and the ID is used to retrieve existing session data
Used names Sharing
PHPSESSID Privacy statement
Stripe payment gateway
Purpose: Fraud prevention
Retention period:
Description: Stripe uses cookies to prevent fraud
Used names Sharing
__stripe_mid, __stripe_sid Privacy statement
WordPress.com
Purpose:
Retention period:
Description: Collection of internal metrics for user activity, used to improve user experience.
Used names Sharing
tk_lr, tk_or, tk_r3d Privacy statement
JetPack
Purpose:
Retention period:
Description:
Used names Sharing
tk_tc, tk_qs, tk_ai, jetpackState Privacy statement
WordPress
Purpose: WordPress log in cookie
Retention period: 30 days
Description: Cookie to keep you logged in
Used names Sharing
_wordpress_ Privacy statement
WooCommerce
Purpose: This cookie is placed to keep track of sales, shopping basket items.
Retention period: 365 days
Description: This cookie is placed to keep track of sales, shopping basket items.
Used names Sharing
wc_cart_hash_xxxxxx, wpwoocommerce_session_xxxxxx, woocommerce_recently_viewed, woocommerce_items_in_cart, woocommerce_cart_hash, wp_woocommerce_session_xxxxxx Privacy statement
Facebook
Purpose: Personalised advertisements
Retention period: 1 year
Description: Facebook uses cookies to target users with personalised advertisements
Used names Sharing
fbm_, actppresence, sb, csm, c_user, frstxs, datr, _fbp Privacy statement
Twitter
Purpose: Target users with personalised ads
Retention period: 1 year
Description: Twitter tracks users to target them with personalised ads
Used names Sharing
metrics_token Privacy statement
Instagram
Purpose: Personalised advertisements
Retention period: 1 year
Description: Instagram uses cookies to target users with personalised advertisements
Used names Sharing
fbm_, actppresence, sb, csm, c_user, frstxs, datr, _fbp Privacy statement
Google Fonts
Purpose: Display of fonts on our website
Retention period: 365 days
Description: We use the Google Fonts API to display fonts on our website. The Google fonts API requests your IP address when visiting our website.
Used names Sharing
tcb_google_fonts Privacy statement
Google Recaptcha
Purpose: reCaptcha will check if the website visitor is human, not a bot
Retention period: 2 Weeks
Description: Actively monitors user actions across the entire property and returns a score which represents the probability if it is a human or a bot.
Used names Sharing
API Call Privacy statement
Google Maps
Purpose: Display maps on our website
Retention period: 30 days
Description: We have embedded Google Maps on our website. Our website connects to the Google Maps API to display these maps. The Google Maps API requests your IP address.
Used names Sharing
Privacy statement
YouTube
Purpose: Youtube cookie to track individual users
Retention period: 30 days
Description: Cookies to track individual users.
Used names Sharing
Privacy statement
Share this
Purpose: Target users with personalised ads
Retention period: 1 year
Description: Share this gathers information on users to target them with personalised ads
Used names Sharing
__stid, uset, _utmb, _utmz, _utmc, _utma, optimizelyPendingLogEvents, optimizelyBuckets, optimizelySegments, optimizelyEndUserId, __uset, stdlxmap, _stacxiommap, _stamap, _stgmap, _stid, UID, UIDR Privacy statement

8 Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9 Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10 Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Mr Tim Oldham
Hear Us, Orchard House
15a Purley Road
United Kingdom
Website: https://www.hear-us.org
Email: tim@hear-us.org
Phone number: 02086816888