Staff Vacancies
Lived Experience Leading Change
This post will be advertised the week of the 8th December 2025
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Recruitment Start Date: TBC
Recruitment Deadline Date: TBC
Interview Date: TBC
Download: Volunteer Coordinator Application Pack. Will Be Posted Soon
Events Coordinator
This post will be advertised the week of the 8th December 2025
Purpose of Post: to develop and manage Hear Us events, particularly the established Open Forum, and make sure they run smoothly.
Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.
The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Recruitment Start Date: TBC
Recruitment Deadline Date: TBC
Interview Date: TBC
For more information and details of this new post, download the application pack
Download: Events Coordinator Application Pack. Will Be Posted Soon
Trustee Vacancy
Hear Us are a 100% mental health service user-run group, and this gives us a greater understanding of the impact of social exclusion on health. We share pathways into social inclusion and empower people towards positive wellbeing, helping our service users to build better self-esteem, self-belief and confidence.
As a Trustee you would play a vital role in the work of our dynamic charity providing strong, strategic support, and using your unique skills and experiences to help us achieve our goals.
Trustees have six main duties:
1). To ensure that their Hear Us is carrying out its purposes for the public benefit
2). To comply with their charity’s governing document and the law
3). To act in their charity’s best interests
4). To manage their charity’s resources responsibly
5). To act with reasonable care and skill
6). To ensure their charity is accountable
Trustee Vacancies have no closing Date