Hear Us represents the views of people that use the local mental health services in Croydon to service providers; The South London and Maudsley NHS Trust (SLaM) and commissioners; Croydon Clinical Commissioning Group (CCG)
We contributes to the local mental health promotion agenda, and promotes positive mental health within the local community.
We promotes mutual respect and equality of rights and opportunities, regardless of disability, with particular reference to local mental health service users and service survivors
We actively campaign with users on issues raised by users themselves.
We reach out to all service users to encourage and support participation in the Hear Us Open Forum and Linkworking Projects
We encourage and train Croydon’s service users to become Linkworkers and participate in the Linkwork Champions Roles
We actively oppose discrimination against service users in Croydon.
We support a user council (who are Linkwork Champions) to discuss and debate current concerns with service leads, ward and service managers and Public Patient Leads (PPIs)
We offer service users a communication platform for the constructive exchange of ideas on issues affecting them through the Open Forum and Linkworking Projects
We campaign for improvements in mental health services.
We provide a wide range of information about local/national services and issues that concern users of mental health services in Croydon, through our two Websites www.hear-us.org & www.guide-hear-us.org