A. QUALITY ASSURANCE: Knowing what we are doing and how To Do It The organisation defines clearly for its stakeholders its long-term purpose and its plans for the medium and short term. It sets clear priorities and targets for its activities that are designed to meet the needs and expectations of its stakeholders, and it reviews its progress.
B. GOVERNANCE: Meeting Our Responsibilities The organisation ensures that it governs itself effectively and responsibly. It demonstrates accountability to the appropriate people and bodies, and the Board Trustees has the skills and information it needs to achieve its mission.
C. MANAGEMENT: Getting the Foundation Right The management of a quality organisation is appropriate to the organisation’s needs. Managers carry out all legal and financial responsibilities and are accountable to its funders and other stakeholders. Managers carefully plan the development of the organisation and promote effective communication.