Linkworking & COVID-19

Croydon's Peer Navigator & Support Project
Hear Us Croydon / Linkworking & COVID-19

We feel for the safety of our volunteers and the service user, their family and friends, and the staff of the South London and Maudsley NHS Trust, that we suspend Linkworking for a while.

Hear Us and SLaM are looking into ways that we could continue to provide some form of the Linkworking Project, possibly providing a telephone service – where service users can call us to get support, to have issues raised and discussed and to be signposted.

We are running virtual Linkworking sessions on:

Wednesday: Gresham 1 – 10:15am – 12:00pm (10:15-12:00)

Wednesday: PICU (Croydon Psychiatric Intensive Care Unit) – 10:15am – 12:00pm (10:15-12:00)

Wednesday: Gresham 2 – 1:45pm – 3:00pm (13:45-15:00)

Thursday: Gresham 2 – 10:15am – 12:00pm (10:15-12:00)

Thursday:  Fitzmary 1 – 1:45pm – 3:00pm (13:45-15:00)

Thursday: Tyson West 1 – 1:45pm – 3:00pm (13:45-15:00)

Who to go to for advice & Support

Hear Us

Due to current circumstances, our project is restricting face-to-face contact, as are most (if not all organisations) however we are providing support over the telephone and via email:

Hear Us:
Tel: 020 8681 6888

Barbra Davison
Mobile: 07749 156 828 Mobile phone hours: 10am to 1pm Monday, Tuesday, Thursday

Claire Hawkes
Mobile: 07784 334 379 Mobile phone hours: 1pm to 4pm Tuesday to Friday

Tim Oldham:
Mobile: 07594 373 104 Mobile phone hours: 2pm to 5pm Monday to Friday

These circumstances are unprecedented, so responding in the correct way is something that we have to keep under constant review. Obviously, we need to ensure the health and well-being of our staff and volunteers, but our organisation is dedicated to supporting people who are very vulnerable, so we need to manage how we balance these two things.

The NHS England advice can be found here:

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.

How long to stay at home

  • if you have symptoms, stay at home for 7 days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services


  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family