Job Vacancies

Croydon’s Mental Health Service User Group
Hear Us / About Us / Job Vacancies

Open Forum Coordinator Job Vacancy
Deadline for applications 12 Noon 1st November 2022

Are you passionate about improving the lives of people with a mental illness living in Croydon, and supporting them to have a voice in helping to shape services?

Are you great at networking and publicity?

We are looking for a talented, creative individual with loads of energy and bright ideas to create appealing content about our Open Forum across our social media platforms and website.

You will be responsible for developing our events, creating publicity, and setting up live streaming of our Open Forum from 2023. You will book guests, create posters and flyers, and manage our existing Open Forum coordinating a small group of dedicated volunteers to run our events.  You will also promote Hear Us and find innovative ways to attract new members and volunteers.

If you feel this could be you, and would like to join our small but growing charity, then we would love to hear from you. This exciting new role will include flexible hours and home/office working.

Purpose of Post: Ensuring that all available opportunities for raising funds for Hear Us are successfully explored, managed, and maintained, contributing to the charity’s financial viability and overall sustainability. This post is primarily to support the Friends of Hear Us membership scheme, donor recruitment, management and stewardship, and fundraising events.

You will be part of a great team, that works closely to ensure the best outcomes for our beneficiaries. We support each other to be give our service users the best experience possible.   The primary focus of this role is to deliver our recently developed fundraising strategy. We are focusing on a regular giving scheme and donor development and development of volunteer fundraisers to both raise donations and our profile with the public, building on current supporters and relationships.  In addition, there will be some communications responsibilities, particularly around social media.


We are looking for a passionate and enthusiastic individual with the ability to co-ordinate and manage multiple income streams.  We are looking for someone who can support the Development and Fundraising Manager and other members of the Senior Leadership Team to develop and grow the income of the charity and build its public profile.  A good understanding (or interest in developing a good understanding) of the sector with focus on adults’ mental health.

The most important attributes are the drive and determination to help a small but ambitious charity to grow.  The individual must be willing to travel around the borough as required.  They must be comfortable and confident working with many partners and stakeholders and have good communication and relationship management skills.  A structured approach to work and attention to detail is also essential.

Trustee Vacancy

Hear Us are an established, Croydon based, mental health service users charity, with our grassroots dating back to 1992. We specialise in reaching out to and supporting vulnerable people who have severe and enduring mental illness.

Hear Us are a 100% mental health service user-run group, and this gives us a greater understanding of the impact of social exclusion on health. We share pathways into social inclusion and empower people towards positive wellbeing, helping our service users to build better self-esteem, self-belief and confidence.

We are an ambitious mental health service charity with passionate staff who want to achieve our strategic goals. We are looking for up three new Trustees, who have a determination to make a difference for our cause, to work alongside our existing board of trustees.

As a new Trustees you will help to expand our knowledge and experiences and enable us to achieve our strategic goals, to help improve Croydon’s clinical mental health services, the treatment and care for people living with mental illness.

Our Trustees provide invaluable guidance, leadership, and skills to support our work and we want to diversify our board. We welcome applications from all suitably experienced people and encourage applications from people who have an individual lived experience of mental illness, and those currently underrepresented on our Board, including people from ethnic minority backgrounds and LGBTQI+ communities.

All applicants are welcome. You may have previous Trustee experience or be considering such a role for the first time. We are open to all skill sets and backgrounds that candidates might bring. Knowledge and experience of finance, fundraising, public affairs, digital strategies, public health, social justice and those with links to corporate business would be of particular interest to us.

As a Trustee you would play a vital role in the work of our dynamic charity providing strong, strategic support, and using your unique skills and experiences to help us achieve our goals.

Trustees have six main duties:
1).  To ensure that their Hear Us is carrying out its purposes for the public benefit
2).  To comply with their charity’s governing document and the law
3).  To act in their charity’s best interests
4).  To manage their charity’s resources responsibly
5).  To act with reasonable care and skill
6).  To ensure their charity is accountable

Linkwork Coordinator Vacancy
Coming Soon 01/12/22

A Linkworker Support Project Worker will play a vital role in supporting the Linkwork Manager in helping to run the Linkwork Project smoothly.  The Worker will help with managing the Linkworkers, their rota, data returning to the office, both outcomes, equal ops monitoring and evaluation of the project. At time the successful candidate will also stand in when the manager is on leave.

We will be recruiting a Linkworker Coordinator – Coming Soon 01/12/22 

Linkworkers Vacancy
Coming Soon 01/12/2022

Linkworkers play a vital role in supporting people to talk about their mental health journey and their experiences of services.  Because we’ve all had our own experiences of mental health, often service user’s find it easier to give us frank and honest feedback about the service.  For example, we’ve recently heard issues about service users being concerned over benefits and entitlements, suggesting that services need to be more pro-active in signposting people to welfare and benefits support.  As we’re able to feedback these issues to the service managers, the idea is that the service gradually improves for everyone who is using it.

Due to COVID 19 we are currently not recruiting Linkworkers – Coming Soon 01/12/2022

Volunteer Vacancy
Coming Soon 01/12/2022

Volunteers play a vital role in supporting Hear Us deliver our projects, from helping with answering phones calls, helping out with a mailing, helping to set up our events such as the open forum and welcoming people to access our services.

Due to COVID 19 we are currently not recruiting Volunteers – Coming Soon 01/12/2022

Tim Oldham
Orchard House
15a Purley Road
South Croydon
Tel: 020 8681 6888
Mobile: 07594 373 104