Croydon's Mental Health Service User Group
Hear Us; Croydon's Mental Health User Service User Group


Hear Us
Privacy Policy
  To promote, educate, communicate and empower, for the benefit and interest of people affected by mental health issues

SLaM 24 hr
Information line:
Help line gives
information and
support to people
in Croydon with
mental health
problems.

0800 731 2864

SAMARITANS


A 24 hour service providing confidential emotional support to any person who are suicidal or despairing

020 8681 666

A 24 hour confidential help line providing
advice and information on a range of health issues.
0845 46474

 

 
Registered in England No. 6891337 Charity No.1135535
Hear Us is a Company Limited by Guarantee.

Hear Us
Orchard House 15a Purley Road,
South Croydon, CR2 6EZ
020 8681 6888
hear.us@hear-us.org
www.hear-us.org

Preservation of your privacy is important to the Hear Us and we are committed to letting you know how we use your personal information and to making only responsible use of your data.

References to "we", "us", "you" or "our" in this Privacy Policy are references to the Hear Us, a company limited by guarantee registered in England and Wales, registered company number 6891337 Charity No.1135535.

1. Information about you

We will collect personal information from you when you or your organisation enquire about our activities, register as a member with us or subscribe to one of our services. This may include your name, title, email address, physical address, telephone numbers and job title. We may also ask for some additional, non-personal information.

2. Our use of this information

  1. Your personal information will only be used to process your requests, to provide you with our services, to provide or administer activities relating to our services and to provide you with information relating to our services.

  2. Your personal information will not be sold or disclosed to third parties without your permission unless we are required to do so by law.

3. Security

  1. We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.

  2. Communications in connection with this service may be sent by e-mail. For ease of use and compatibility communications (other than payments where applicable) will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.

4. Other information

  1. If you would like us to correct or update any information, or if you would like information deleted from our records, then please email us at info@hear-us.org

  2. This privacy policy may be updated from time to time, so please check it periodically.

  3. Links within our sites to other websites are not covered by this privacy policy.

Please read this privacy policy in conjunction with our website TERMS AND CONDITIONS.

Privacy Statement | Terms & Conditions I Site map