Croydon's Mental Health Service User Group
Hear Us; Croydon's Mental Health User Service User Group


Hear Us
Ground Rules
  To promote, educate, communicate and empower, for the benefit and interest of people affected by mental health issues

SLaM 24 hr
Information line:
Help line gives
information and
support to people
in Croydon with
mental health
problems.

0800 731 2864

SAMARITANS


A 24 hour service providing confidential emotional support to any person who are suicidal or despairing

020 8681 666

A 24 hour confidential help line providing
advice and information on a range of health issues.
0845 46474

 

 
Registered in England No. 6891337 Charity No.1135535
Hear Us is a Company Limited by Guarantee.

Hear Us
Orchard House 15a Purley Road,
South Croydon, CR2 6EZ
020 8681 6888
hear.us@hear-us.org
www.hear-us.org

Croydon User Council - Ground Rules
  1. Respect to be given to the Chair
  2. One person to speak at a time
  3. If you want to talk or put your view across put your hand up first.
  4. Everyone has the right to speak and everyone has the right to remain silent.
  5. Questions should be put through the Chair.
  6. Nobody can dominate the meeting.
  7. Consideration to be given to the minute taker; they should not be required to do anything else.
  8. People should arrive punctually.
  9. Respect should be given to other people's views and feelings.
  10. Confidentiality regarding personal or restricted information should be observed.
  11. Respect should be given to people's right to dignity and privacy.
  12. Mutual support should be offered within the meetings.
  13. The meeting agenda should be adhered to.
  14. Meetings should be held in a safe, non-judgmental atmosphere/ environment.
  15. People can leave the meeting at any time should they wish to, without needing to explain their reasons.
  16. Regular breaks should be scheduled into the Agenda.
  17. People are not obliged to discuss their personal information or experiences.
  18. The meeting should follow to the agenda, other items should be left for any other business.
  19. Hear Us Coordinator and the CUC Chair will discuss the meetings before and after with the view to improving them.

Please send apologies to:

Tim Oldham - tim@hear-us.org or

Jane White - jane@hear-us.org

Telephone: 020 8681 6888