SLaM 24 hr
Information line:
Help line gives
information and
support to people
in Croydon with
mental
health
problems.
0800 731 2864
SAMARITANS
A 24 hour service providing
confidential emotional support to any person who are suicidal or despairing
020 8681 666
A 24 hour confidential help line providing
advice and information on a range of health issues.
0845 46474
Hear Us is a Company Limited by Guarantee.
Hear Us
Orchard House 15a Purley Road,
South Croydon, CR2 6EZ
020 8681 6888
hear.us@hear-us.org
www.hear-us.org
South London and Maudsley NHS Foundation Trust
They provide the widest range of mental health and substance misuse
services (for people who are addicted to drugs and or alcohol) in
the UK.
They provide care and treatment for a local population of 1.1 million people in south London, as well as specialist services for people from across the country. SLaM's Patient Advice and Liaison Service (PALS) is a freephone telephone service where you can get advice and information about our services. PALS can help resolve any problems you might have, whether your a patient, carer or member of the public.
The PALS freephone telephone number is 
0800 731 2864
How do I make a complaint?
The best way to make a complaint is to speak to a member of staff
who is involved in your care. If you do not feel comfortable talking
to someone directly, you can ask for someone independent to help you.
The complaints team can tell you more about this. If staff have been
unable to resolve your concerns and you want to make a formal complaint
you can contact the Trust's Chief Executive or Complaints Department:
Complaints Department
Maudsley Hospital
111 Denmark Hill, London, SE5 8AZ
020 3228 2444 or
020 3228 2499
Google Map
complaints@slam.nhs.uk
