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SLaM 24 hr information line:
Helpline gives
information and
support to people in Croydon with mental health
problems.
0800
731 2864
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SAMARITANS
A 24
hour
service providing
confidential
emotional support
to any person
who are suicidal or despairing
020
8681 6666
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NHS DIRECT
A 24 hour
confidential helpline
providing advice
and information on
a range of
health issues.
0845
4647
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Association
for Pastoral Care in Mental
Health (APCMH) is primarily
concerned with the spiritual
needs of people with mental
health problems. We hope to
encourage local initiatives
in faith communities in order
to support and empower mental
health service users. Several
befriending schemes and drop-in
centres have been set up by
APCMH members and the experience
gained from them can be shared.
We may also be able to suggest
speakers or help arrange conferences
to raise awareness in the
faith communities and amongst
mental health professionals.
Drop-ins:
Women-only: St Mildred's,
Tuesday 11.30 am - 1.30 pm
The Rainbow: South Croydon
Centre, Ledbury Road, South
Croydon. Monday 7 - 9 pm
The Open Door:Norbury Methodist
Church, Pollards Hill North,
Norbury. Friday 7 - 9 pm
The Bridge: URC Church Hall,
Cobden Road, South Norwood.
Sunday 2 - 4.30 pm
Workshops:
Well-being: St Mildred's.
Monday 2 - 4 pm
Art: St Mildred's. Friday
2 - 4 pm
Creative Writing: St Mildred's.
Tuesday 2 - 4 pm
Contact:
Sue Albery, Project Manager
Cornerstone House
14 Willis Road
Croydon
CR2 2XX
Tel: 020 8665 6718
Email: apcmh@cornerstonehouse.org.uk
Web: www.croydon-apcmh.co.uk
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Information
and advice service. Umbrella
organisation which supports,
links and provides information
services for Croydon's voluntary
sector. Chief Executive available
to speak to groups on work of
CVA in Croydon and on voluntary
activity in the borough in general.
Organisation also manages Cornerstone
House and the Waterside Centre.
CVA also provides low cost training
courses and development support
for new groups as well as practical
support. In addition CVA facilitates
or is active in several partnership
bodies. Contact:
Croydon Voluntary Action (CVA)
97 High Street
Thornton Heath
Croydon
CR7 8RY
Tel:
Fax: 020 8684 3862
020 8665 1334
Email: cva@cvalive.org.uk
Web: www.cvalive.org.uk
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Caring
for Carers Service
Contact:
Croydon Crossroads
410 Brighton Road
South Croydon
Surrey
CR2 6AN
Tel: 020 8688 4499
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To
promote, educate, communicate
and empower, For the benefit
of all mental health service
users’ Interest.
Hear
Us is the Mental Health Service
User Group which acts as a
coordinating body to facilitate,
and ensure service users involvement
in, the planning, delivery
and monitoring of mental health
services in Croydon. Helping
to improve the quality of
the services commissioned
and delivered in Croydon
- Represents
the views of people that
use the local mental health
services in Croydon to service
providers and commissioners.
- Contributes
to the local mental health
promotion agenda, and promotes
positive mental health within
the local community.
- Promotes
mutual respect and equality
of rights and opportunities,
regardless of disability,
with particular reference
to local mental health service
users and service survivors
We attend
regular committee meetings
with South London and Maudsley
Trust (SLAM) and Croydon Primary
Care Trust (PCT), and other
planning and monitoring meetings
to represent the voice of
service users by ensuring
service user representation
at these meetings. We are
looking to recruit service
users as volunteers to participate
at these foresaid meetings,
please call us on 020 8681
6888 if you would like to
get involved.
We also
promote empowerment by influencing
decision making by organising
and facilitating ‘Service
User Representative Groups’
in adult mental health service
outlets; statutory, voluntary
and community services.
We are currently setting
up Link Workers to help
form and hold these Meetings/Groups
at:
At
these meetings you will be
able to:
-
raise
your concerns about the
service you receive
-
feed back and give constructive
criticism that could influence
decision making
-
identify areas where your
Centre/Service can improve
-
identify areas where you
feel unsupported
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and
get those ‘grumbles
of disapproval’
heard
If
you think a your centre/group
needs a ‘Service User
Representative Group’
forming which would voice
your collective opinions and
influence current and future
policies made by the providers;
then please contact us on
020 8681 6888
We
also produce a quarterly service
user newsletter, and maintain
a web site, which includes
information about our organisation,
the Croydon User Council,
local and national service
and includes details of Self
Management programmes.
-
To
actively campaign with
users on issues raised
by users themselves.
-
To reach out to all service
users to encourage and
support participation
in the Croydon User Council.
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To
actively oppose discrimination
against service users
in Croydon.
-
To support a user council
in which to discuss and
debate current concerns.
-
To offer service users
a communication platform
for the constructive exchange
of ideas on issues affecting
them.
-
To campaign for improvements
in mental health services.
-
To provide a wide range
of information about local/national
services and issues that
concern users of mental
health services in Croydon,
through our Newsletter
and Web site
Contact:
Tim Oldham
Coorrdinator
Orchard House
15a Purley Road
South Croydon
CR2 6EZ
Tel:
020 8681 6888
Email: tim@hear-us.org
Web: www.hear-us.org/
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 Mind
in Croydon Guide to Mental
Health Service's directory.
We hope you find the database
helpful and easy to use. It
contains a wide range of mental
health information. The database
is designed to make accessing
information as straightforward
as possible. Services provided
both in the statutory and
voluntary sectors are constantly
changing and it is hoped that
this electronic version will
bring people up to date with
some of those changes.
Web: www.mindincroydon.org.uk/mhd/index.asp |
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An
advocate can help you either
by supporting you when wish
to voice your concerns or
by representing your concerns
if you feel unable to do so.
The Advocacy Service operates
independently of the mental
health service. You will be
listened to and treated with
respect. It offers you the
opportunity to talk to someone
in confidence about issues
relating to your treatment.
How does it work?
Advocates work as instructed
by the client. We therefore
work differently according
to the needs and wishes of
individual clients. Some common
examples of advocacy work
include:
- Listening
to you and helping you decide
what your own objectives
are
- Helping
you have your voice heard.
- Supporting
you, at ward rounds and
Care Programme Approach
meetings.
- Supporting
you when discussing your
treatment plan with your
doctors and nurses or social
workers.
- Providing
clear information about
rights, medication and any
aspect of treatment while
in hospital.
- Supporting
you in gaining legal advice
and representation if necessary.
Mind
in Croydon are available
both to hospital inpatients
and to people living in the
community who may be suffering
from mental health problems.
Contact:
Mind Advocacy
26 Pampisford Road
Purley
CR8 2NE
Tel: 020 8673 6730
Monday - Friday 9.30am - 4.30pm
Email: advocacy@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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Orchard
House is part of Mind in Croydon's
Employment and Social Inclusion
Service. Its aim is to support
people with mental health problems
to take part in mainstream social,
leisure and educational activities
within the community, including
helping people to return to
work or start their own business.
It will act both as a "hub"
from which people can acquire
the social, educational and
technical skills to access a
range of mainstream services
and as a focal point and resource
for all the agencies interested
in helping people to participate
in and contribute to the wider
community.
Contact: Peter Phillips
Employment and Social Inclusion
Manager
Orchard House
15a Purley Road
South Croydon
CR2 6EZ
T:
020 8253 8205
Email: peter@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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Clients can self refer by
ringing 020 8763 2064 and
giving their name and address.
An information pack will then
be sent detailing how the
service works and what to
expect from it. If, after
reading the information, you
decide you would like to proceed,
a short questionnaire will
be sent to you for completion.
The questionnaire aids the
counsellor in making a decision
about the best way forward
for you.
All clients have an initial
assessment where a decision
is made on what the most appropriate
treatment is for them. You
will be given an opportunity
to talk about your difficulties,
and you will also find out
more about the service. Mind
is assisted in these assessments
by a member of staff from
the South London and Maudsley
Trust.
If you would benefit from
further counselling, we will
arrange for you to see a counsellor
on a regular basis. There
is normally a waiting list.
How long you have to wait
will depend on your needs
and availability.
Mind in Croydon can help you
deal with any problems that
are causing emotional distress.
Many counsellors have specialist
skills in areas including:
-
Anxiety
- Bereavement
- Family
issues
- Group
Therapy
- Relationships
- Sexual
abuse
Mind in Croydon will make
every effort to place you
with a counsellor who is best
equipped to deal with your
problem.
The cost
Many people are concerned
about the cost involved in
counselling, but you will
only be asked to make a contribution
towards administration costs.
You should contribute what
you can afford, and our current
minimum contribution if you
are waged is £10, and
unwaged is £3.
Contact:
Mind Counselling
26 Pampisford Road
Purley
CR8 2NE
Tel: 020 8673 2064
Email: counselling@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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Enterprise
House is a work experience resource
centre for people with mental
health problems. It aims through
a programme of work-based tasks
to create an environment in
which the individual worker
can regain the skills and confidence
necessary for independent life
in the community. Members
have the opportunity to get
a taste of working life whilst
learning new skills through
a supported work environment.
Skills include, on-site computer
training, painting & decorating,
catering, gardening, admin
& clerical skills, as
well as taking part in our
furniture service, and gaining
retail experience in our fund-raising
shop, to name but a few. We
also have links with employment
establishments and educational
training centres.
Contact:
Mind Enterprise House
18 Westow Street
Upper Norwood
London
SE19 3AH
Tel: 020 8771 5950
Email: enterprise@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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Fairfield
House is an informal social
club for people who have had
mental health problems. It provides
a meeting place where people
can come and receive support
and advice from staff, and also
give support and advice to each
other. The staff provide support,
advice and assistance with practical
matters via the Outreach service.
In a world of continual change
in statutory services, Fairfield
has for many people become their
only or main support –
a safe and reassuring place
within the community for all
the members.
Fairfield has flexible opening
hours, and provides low cost
refreshments and meals throughout
the day. A variety of outings,
holidays and social events is
organised by staff and volunteers
and no two days are ever the
same. Bingo, karaoke, disco
and quiz nights are offered,
along with barbeques, and sporting
challenges in the form of pool,
darts and table tennis competitions.
Fairfield aims to keep its doors
open throughout the year, and
Christmas day can be shared
with other members, staff and
volunteers.
In addition to regular club
days, there are support and
special interest groups which
meet throughout the year. Members
also have access to the Internet
through the club, and computer
training is available for beginners.
Contact:
Day Services Manager
Mind Fairfield Club
10 Altyre Road
East Croydon
CR0 5LA
Tel: 020 8688 1210
Outreach team - 020 8680 0463
Email: fairfield@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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The
Furniture Service co-ordinates
the supply of donated furniture
and household equipment to people
with mental health problems
who are moving from hospital
or temporary accommodation,
into homes of their own in the
community.
Initial contact for this service
should be via the person dealing
with the client’s care
– simply ask them to contact
us on 020 8253 8201. Our office
hours are 9am-5pm, from Tuesday
to Friday, and an answerphone
is available 7 days a week.
Clients who have already received
our ‘home starter’
packs are also welcome to contact
us directly.
Follow up calls are offered
to clients to ensure they are
coping in their new homes.
Contact: Mind Furniture
Orchard House
15a Purley Road
South Croydon
CR2 6EZ
Tel: 020 8253 8201
Email: furniture@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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Contact:
Information Service
Mind in Croydon
Information Service
26 Pampisford Road
Purley
Surrey
CR8 2NE
Tel: 020 8668 2210
Fax: 020 8763 2084
Email: admin@mindincroydon.org.uk
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The
Outreach Project aims to enable
Fairfield members to live successfully
in the community and to maintain
their well being once this has
been achieved. We ensure that
we work to the users agenda
at all times and aim to assist
the member to live independently
and have a life that is as ordinary
as possible.
The success of the Outreach
Project is due to the team’s
ability to provide support for
clients across a wide range
of areas. Every year, hundreds
of services are delivered, ranging
from a simple home visit to
advocating at a case conference
where a client’s voice
might otherwise not be heard.
Key areas of support include;
liasing with other agencies,
providing emotional support,
and engaging and maintaining
contact with members on day-to-day
basis.
Contact:
Mind Outreach
Mind Fairfield Club
10 Altyre Road
East Croydon
CR0 5LA
Tel: 020 8680 0463
Email: fairfield@mindincroydon.org.uk
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Mind
in Croydon
26 Pampisford Road
Purley
Surrey
CR8 2NE
Tel: 020 8668 2210
Fax: 020 8763 2084
Email: admin@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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The
Welfare Benefits Advice service
was set up to offer advice and
assistance on complex welfare
benefits issues to people suffering
from mental health problems,
their carers, and professionals
working in the mental health
field.
It is a specialist service focusing
on cases which need to be taken
to Tribunals on appeal and others
which raise difficult legal
issues or which require detailed
understanding of the administrative
procedures of the Department
of Work and Pensions and other
public bodies.
We also offer advice, support
and consultancy where necessary
to people helping clients with
any sort of benefit problem.
Contact: Mind Welfare Benefits
26 Pampisford Road
Purley
CR8 2NE
Tel: 020 8673 2037
Email: wba@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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Do
you have a Mental Health condition
and reside in the Croydon
area?
Are you looking to learn
or improve your sewing /craft
work skills?
We are offering a great way
to learn a new skill and build
your self confidence in an
informal yet supportive environment.
Any level of experience welcome
as lessons will be tailored
to your individual ability.
Sessions are flexible as
they can last for one hour
a day per week or more according
to your personally tailored
plan.
Lessons will be one-to-one
or in small groups depending
on demand.
As you become more advanced
we can offer the opportunity
to learn further soft furnishing
applications such as curtain
making.
People within the Croydon
area with a mental health
diagnosis will be able to
attend free of charge.
For further information please
contact Pam Dickens directly
on 020-8253-8201 or contact
your healthcare professional
e.g. Social Worker, who can
get in touch if you prefer.
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The
Welfare Benefits Advice service
was set up to offer advice and
assistance on complex welfare
benefits issues to people suffering
from mental health problems,
their carers, and professionals
working in the mental health
field.
It is a specialist service focusing
on cases which need to be taken
to Tribunals on appeal and others
which raise difficult legal
issues or which require detailed
understanding of the administrative
procedures of the Department
of Work and Pensions and other
public bodies.
We also offer advice, support
and consultancy where necessary
to people helping clients with
any sort of benefit problem.
Contact: Mind Welfare Benefits
26 Pampisford Road
Purley
CR8 2NE
Tel: 020 8673 2037
Email: wba@mindincroydon.org.uk
Web:
www.mindincroydon.org.uk
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This project
is for young people from the
age of six (maximum of 18
at point of referral) who
look after or help to look
after a family member with
an illness, disability or
a drug, alcohol or mental
health problem. It offers
home visits, information,
advice, advocacy, holiday
grants, a volunteer befriending
scheme and help with school
issues. There are regular
activities, outings and holidays,
a weekly youth club and a
learning support club.
Contact:
Off the Record Youth Counselling
Service
72 Queens Road
Croydon
Surrey
CR0 2PR
Tel: 020 8251 0251
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Helps carers
and their families of adults
with severe mental illness,
particularly those with schizophrenia,
manic depression, OCD and
related conditions. At our
meetings we offer support
to carers and occasionally
have a speaker. This project
has a carers support worker
who works with carers, friends
and relatives of adults with
severe mental health problems
by providing support, advocacy,
advice, information, education
and training.
Carers Support Groups:
3rd Wednesday of each month
at 7.00pm at Courtyard House,
1d Church Road, Croydon.
4th Tuesday of each month
at 2.30pm at Courtyard House,
1d Church Road, Croydon
Contact:
Rethink
Courtyard House
101 Church Road
Croydon
CR0 1SG
Tel: 020 8649 9339
Fax: 020 8686 3472
Email: croydoncarers@rethink.org
Web:
www.rethink.org
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STATUS
Employment is a registered
charity which aims to assist
disabled people in finding
and retaining paid employment.
Contact:
Status Employment
6 West Way Gardens
Shirley
CR0 8RA
Tel: 020 8655 3344
Email: info@statusemployment.org.uk
Web: www.status-employment.co.uk
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Bereavement
counselling and support on
a one-to-one basis. Self referrals
only.
Social Groups:
2nd Friday of each month at
2pm, at the 'Salvation Army',
Thornton Heath
The Salvation Army Citadel,
High Street, Thornton Heath,
Croydon. CR7 8LE
3rd Friday of each month at
7.30pm at 'The Selsdon Centre'
The Selsdon Centre, Sainsbury
Complex, Addington Road, Selsdon.
CR2 8LA
Contact:
CRUSE in Croydon
PO Box 3173
South Croydon
CR2 8WZ
Tel: 020 8916 0855
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Croydon
Pastoral Foundation is a network centre of the Westminster Pastoral
Foundation. Counselling is available for individuals and groups;
daytime and evening. This includes time-limited counselling for
appropriate clients. Self referrals are accepted. Clients pay according
to their means.
Contact: The Croydon Pastoral Foundation
Kyle House
4 Frith Road
Croydon
Surrey
CR0 1TA
Tel: 020 8760 0665
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The Bereavement | | | | | | |
