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To
promote, educate, communicate
and empower, For the benefit of
all mental health service users’
Interest.
Hear Us is the Mental Health Service
User Group which acts as a coordinating
body to facilitate, and ensure
service users involvement in,
the planning, delivery and monitoring
of mental health services in Croydon.
Helping to improve the quality
of the services commissioned and
delivered in Croydon
- Represents
the views of people that use
the local mental health services
in Croydon to service providers
and commissioners.
- Contributes
to the local mental health promotion
agenda, and promotes positive
mental health within the local
community.
- Promotes
mutual respect and equality
of rights and opportunities,
regardless of disability, with
particular reference to local
mental health service users
and service survivors
We attend regular
committee meetings with South
London and Maudsley Trust (SLAM)
and Croydon Primary Care Trust
(PCT), and other planning and
monitoring meetings to represent
the voice of service users by
ensuring service user representation
at these meetings. We are looking
to recruit service users as volunteers
to participate at these foresaid
meetings, please call us on 020
8681 6888 if you would like to
get involved.
We also
promote empowerment by influencing
decision making by organising
and facilitating ‘Service
User Representative Groups’
in adult mental health service
outlets; statutory, voluntary
and community services. We are
currently setting up Link Workers
to help form and hold these
Meetings/Groups at:
At
these meetings you will be able
to:
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raise
your concerns about the service
you receive
-
feed back and give constructive
criticism that could influence
decision making
-
identify areas where your
Centre/Service can improve
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identify areas where you feel
unsupported
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and
get those ‘grumbles
of disapproval’ heard
If you
think a your centre/group needs
a ‘Service User Representative
Group’ forming which would
voice your collective opinions
and influence current and future
policies made by the providers;
then please contact us on 020
8681 6888
We
also produce a quarterly service
user newsletter, and maintain
a web site, which includes information
about our organisation, the Croydon
User Council, local and national
service and includes details of
Self Management programmes.
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To
actively campaign with users
on issues raised by users
themselves.
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To reach out to all service
users to encourage and support
participation in the Croydon
User Council.
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To
actively oppose discrimination
against service users in Croydon.
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To support a user council
in which to discuss and debate
current concerns.
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To offer service users a communication
platform for the constructive
exchange of ideas on issues
affecting them.
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To campaign for improvements
in mental health services.
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To provide a wide range of
information about local/national
services and issues that concern
users of mental health services
in Croydon, through our Newsletter
and Web site
Working
Together for Change
and Better Understanding
in Mental Health
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About Hear Us User Group