Croydon's Mental Health Service User Group

Have a Complaint about Croydon Mental Health Services call 0800 731 2864
Voluntary Service in Croydon


SLaM 24 hr Information line:
Helpline gives
information and
support to people
in Croydon with mental health problems.


0800 731 2864


SAMARITANS


A 24 hour
service providing
confidential
emotional support
to any person
who are suicidal
or despairing

020 8681 6666


NHS DIRECT


A 24 hour
confidential
helpline
providing advice
and information
on a range of
health issues.

0845 4647


 
 

 

APCMH (Assocation for Pastoral Care in Mental Health)
Crossroads
Croydon Pastoral Foundation
Croydon Voluntary Action CVA
CRUSE in Croydon
Healing Waters
Hear Us
Off the Record
Rethink
Status Employment
Stop Smoking Clinics
Woodside Bereavement Service
Back to topAPCMH (Association for Pastoral Care in Mental Health)

Association for Pastoral Care in Mental Health (APCMH) is primarily concerned with the spiritual needs of people with mental health problems. We hope to encourage local initiatives in faith communities in order to support and empower mental health service users. Several befriending schemes and drop-in centres have been set up by APCMH members and the experience gained from them can be shared. We may also be able to suggest speakers or help arrange conferences to raise awareness in the faith communities and amongst mental health professionals.

Drop-ins:
Women-only: St Mildred's, Tuesday 11.30 am - 1.30 pm
The Rainbow: South Croydon Centre, Ledbury Road, South Croydon. Monday 7 - 9 pm
The Open Door:Norbury Methodist Church, Pollards Hill North, Norbury. Friday 7 - 9 pm
The Bridge: URC Church Hall, Cobden Road, South Norwood. Sunday 2 - 4.30 pm

Workshops:
Well-being: St Mildred's. Monday 2 - 4 pm
Art: St Mildred's. Friday 2 - 4 pm
Creative Writing: St Mildred's. Tuesday 2 - 4 pm

Contact:
Sue Albery, Project Manager
Cornerstone House
14 Willis Road
Croydon
CR2 2XX

Tel: 020 8665 6718
Email: apcmh@cornerstonehouse.org.uk
Web: www.croydon-apcmh.co.uk

Back to topCrossroads

Caring for Carers Service

Contact:
Croydon Crossroads
410 Brighton Road
South Croydon
Surrey
CR2 6AN

Tel: 020 8688 4499

Back to topCroydon Pastoral Foundation

Croydon Pastoral Foundation is a network centre of the Westminster Pastoral Foundation. Counselling is available for individuals and groups; daytime and evening. This includes time-limited counselling for appropriate clients. Self referrals are accepted. Clients pay according to their means.

Contact: The Croydon Pastoral Foundation
Kyle House
4 Frith Road
Croydon
Surrey
CR0 1TA
Tel: 020 8760 0665

Back to topCroydon Voluntary Action (CVA)
Information and advice service. Umbrella organisation which supports, links and provides information services for Croydon's voluntary sector. Chief Executive available to speak to groups on work of CVA in Croydon and on voluntary activity in the borough in general. Organisation also manages Cornerstone House and the Waterside Centre. CVA also provides low cost training courses and development support for new groups as well as practical support. In addition CVA facilitates or is active in several partnership bodies.

Contact:
Croydon Voluntary Action (CVA)
97 High Street
Thornton Heath
Croydon
CR7 8RY

Tel:
Fax: 020 8684 3862
020 8665 1334
Email: cva@cvalive.org.uk
Web: www.cvalive.org.uk

Back to topCRUSE in Croydon

Bereavement counselling and support on a one-to-one basis. Self referrals only.

Social Groups:
2nd Friday of each month at 2pm, at the 'Salvation Army', Thornton Heath
The Salvation Army Citadel, High Street, Thornton Heath, Croydon. CR7 8LE

3rd Friday of each month at 7.30pm at 'The Selsdon Centre'
The Selsdon Centre, Sainsbury Complex, Addington Road, Selsdon. CR2 8LA

Contact:
CRUSE in Croydon
PO Box 3173
South Croydon
CR2 8WZ
Tel: 020 8916 0855

Back to topHealing Waters

Healing Waters was established in April 2006 in response to the lack of culturally and socially appropriate service provision to BME Mental Health/Learning Disabilities service users within Croydon.

The Vision

Mental Health/Learning Disabilities service users, their Carers and Elders have no voice in Croydon. We aim to enable these individuals to articulate their needs effectively and to help them make that transition from apathy to empowerment through the establishment of BME User Led service provisions.

The Mission

To restore the hidden potential of BME Mental Health/Learning Disabilities service users, Carers and Older people living in Croydon by improving their self confidence and awareness through empowerment training and related activities.

Contact
For more details contact: Healing Waters/AIMHS
Park House
4th Floor
22 Park Street
Croydon CRO 1E

Telephone Marjories on 020 8726 0049

 

Back to topHear Us

To promote, educate, communicate and empower, For the benefit of all mental health service users’ Interest.

Hear Us is the Mental Health Service User Group which acts as a coordinating body to facilitate, and ensure service users involvement in, the planning, delivery and monitoring of mental health services in Croydon. Helping to improve the quality of the services commissioned and delivered in Croydon

  • Represents the views of people that use the local mental health services in Croydon to service providers and commissioners.
  • Contributes to the local mental health promotion agenda, and promotes positive mental health within the local community.
  • Promotes mutual respect and equality of rights and opportunities, regardless of disability, with particular reference to local mental health service users and service survivors

We attend regular committee meetings with South London and Maudsley Trust (SLAM) and Croydon Primary Care Trust (PCT), and other planning and monitoring meetings to represent the voice of service users by ensuring service user representation at these meetings. We are looking to recruit service users as volunteers to participate at these foresaid meetings, please call us on 020 8681 6888 if you would like to get involved.

We also promote empowerment by influencing decision making by organising and facilitating ‘Service User Representative Groups’ in adult mental health service outlets; statutory, voluntary and community services. We are currently setting up Link Workers to help form and hold these Meetings/Groups at:

  • The Wards at Bethlem
  • Croydon’s CMHT resource centres
  • Status Employment
  • Social Development Team
  • Fairfield Club
  • And other groups will follow at venues around the Borough.

At these meetings you will be able to:

  • raise your concerns about the service you receive
  • feed back and give constructive criticism that could influence decision making
  • identify areas where your Centre/Service can improve
  • identify areas where you feel unsupported
  • and get those ‘grumbles of disapproval’ heard

If you think a your centre/group needs a ‘Service User Representative Group’ forming which would voice your collective opinions and influence current and future policies made by the providers; then please contact us on 020 8681 6888

We also produce a quarterly service user newsletter, and maintain a web site, which includes information about our organisation, the Croydon User Council, local and national service and includes details of Self Management programmes.

AIMS AND OBJECTIVES

  • To actively campaign with users on issues raised by users themselves.
  • To reach out to all service users to encourage and support participation in the Croydon User Council.
  • To actively oppose discrimination against service users in Croydon.
  • To support a user council in which to discuss and debate current concerns.
  • To offer service users a communication platform for the constructive exchange of ideas on issues affecting them.
  • To campaign for improvements in mental health services.
  • To provide a wide range of information about local/national services and issues that concern users of mental health services in Croydon, through our Newsletter and Web site

Contact: Tim Oldham
Coorrdinator
Orchard House
15a Purley Road
South Croydon
CR2 6EZ

Tel: 020 8681 6888
Email: tim@hear-us.org
Web: www.hear-us.org/

Back to topOff the Record

This project is for young people from the age of six (maximum of 18 at point of referral) who look after or help to look after a family member with an illness, disability or a drug, alcohol or mental health problem. It offers home visits, information, advice, advocacy, holiday grants, a volunteer befriending scheme and help with school issues. There are regular activities, outings and holidays, a weekly youth club and a learning support club.

Contact:
Off the Record Youth Counselling Service
72 Queens Road
Croydon
Surrey
CR0 2PR
Tel: 020 8251 0251

Back to topRethink

Helps carers and their families of adults with severe mental illness, particularly those with schizophrenia, manic depression, OCD and related conditions. At our meetings we offer support to carers and occasionally have a speaker. This project has a carers support worker who works with carers, friends and relatives of adults with severe mental health problems by providing support, advocacy, advice, information, education and training.

Carers Support Groups:
3rd Wednesday of each month at 7.00pm at Courtyard House, 1d Church Road, Croydon.
4th Tuesday of each month at 2.30pm at Courtyard House, 1d Church Road, Croydon

Contact:
Rethink
Courtyard House
101 Church Road
Croydon
CR0 1SG

Tel: 020 8649 9339
Fax: 020 8686 3472
Email: croydoncarers@rethink.org
Web: www.rethink.org

Back to topStatus Employment

STATUS Employment is a registered charity which aims to assist disabled people in finding and retaining paid employment.

Contact:
Status Employment
6 West Way Gardens
Shirley
CR0 8RA
Tel: 020 8655 3344
Email: info@statusemployment.org.uk
Web: www.status-employment.co.uk

Back to topStop Smoking Clinics
When
Where How
Monday 2 - 5pm Parkway Health Centre, New Addington Call Parkway on 01689 842117 to book
Monday 1.30 - 5pm Outpatients clinic, Old eye clinic, Mayday Hospital Call Sonia on 020 8274 6390
Tuesday 6.30 - 7.30pm Talkbus @ Fieldway Drop in anytime between 6.30 and 7.30pm
Tuesday 3.15 - 5.45pm "The Chat Room" at Longheath Community Centre (Term time only) Drop in anytime between 3.15 and 5.45pm
Tuesday 3.30 - 6.30pm Walk In Centre, 45 High Street, Croydon Drop in anytime between 3.30 and 6.30pm
Tuesday 2.30 - 6pm (From October 14th) Valley Park Surgery, Franklin Way, Croydon Call 020 8251 9470 to book
Tuesday 9.15am - 11.15 am (From 11th November) Tunstall Nursery School, 25 Tunstall Road, Croydon Call 0800 019 8570 for more information
Tuesday 4pm - 5.30pm Pregnancy group Croydon Town Hall Call 020 8274 6390 for more information
Wednesday 10am - 11.30am Croydon Town Hall Drop in anytime between 10am and 11.30pm
Wednesday 12.30 - 3.30pm Service for Mayday staff, at Occupational Health Department, Mayday Hospital Call 020 8274 6389
Wednesday 1 - 3pm Fieldway Family Centre, Fieldway Drop in anytime between 10am and 11.30pm
Wednesday 'After Work Clinic' 5.30pm - 7pm Croydon Town Hall Call Amanda/Sonia to book on 0208 274 6390/6447
Wednesday 12.45pm - 2.45pm (From 12th November) Tunstall Nursery School, 25 Tunstall Road, Croydon Call 0800 019 8570 for more information
Thursday 10am - 1pm; 2 - 5pm Parkway Health Centre, New Addington Call Parkway 01689 842117 to book
Thursday 1.30 - 2.30pm; 2.30 - 5pm Antenatal clinic, Mayday Hospital Drop in 1.30pm - 2.30pm. Appointment only from 2.30pm - 5pm call 0800 019 8570
Thursday 6.30 - 7.30 (Under 25's) Talkbus @ North End Drop in anytime between 6.30 and 7.30pm
Thursday 7pm - 8.30pm (From late October) Fieldway Community Centre, Fieldway Call 0800 019 8570 for more information

Additional new clinics being set up near you. Call our free phone heline to find out more: 0800 019 8570

Back to topWoodside Bereavement Service

The Bereavement Service is open to any person, male or female, of any age, sexuality, ethnic origin, culture or religion. Those using the service might be: parents whose children have died; survivors of disasters; children or adults who have lost parents; mothers whose babies have died through cot death; people whose friends or relatives have been killed in accidents; women who have suffered from miscarriage or termination of pregnancy; those who have lost partners; in fact any who have been bereaved or suffered loss in any way and feel that we can help them; including pre-bereavement counselling for the terminally ill (including HIV/Aids) & their carers.

Woodside Bereavement Service
The Listening Ear
143 Tennison Road
South Norwood
London
SE25 5NF
Tel: 020 8662 1648
Email: wbs@fish.co.uk
Web: www.thelisteningear.org.uk

 
 
Contact Hear Us
 
 
Hear Us Working Together for Change and Better Understanding in Mental Health
Contact Hear Us