Croydon's Mental Health Service User Group

Have a Complaint about Croydon Mental Health Services call 0800 731 2864
Mind in Croydon Services


SLaM 24 hr Information line:
Helpline gives
information and
support to people
in Croydon with mental health problems.


0800 731 2864


SAMARITANS


A 24 hour
service providing
confidential
emotional support
to any person
who are suicidal
or despairing

020 8681 6666


NHS DIRECT


A 24 hour
confidential
helpline
providing advice
and information
on a range of
health issues.

0845 4647


 
 

 

Croydon Online Directory of Mental Health Services
Mind Advocacy
Mind Counselling
Mind Enterprise House
Mind Fairfield Club
Mind Furniture
Mind Information
Mind Orchard House
Mind Outreach
Mind Pampisford Road
Mind Soft Furnishings
Mind Welfare Benefits
Back to topCroydon Online Directory of Mental Health Services

Croydon Online Directory of Mental Health ServicesMind in Croydon Guide to Mental Health Service's directory. We hope you find the database helpful and easy to use. It contains a wide range of mental health information. The database is designed to make accessing information as straightforward as possible. Services provided both in the statutory and voluntary sectors are constantly changing and it is hoped that this electronic version will bring people up to date with some of those changes.

Web: www.mindincroydon.org.uk/mhd/index.asp

Back to topMind Advocacy

An advocate can help you either by supporting you when wish to voice your concerns or by representing your concerns if you feel unable to do so. The Advocacy Service operates independently of the mental health service. You will be listened to and treated with respect. It offers you the opportunity to talk to someone in confidence about issues relating to your treatment.

How does it work?

Advocates work as instructed by the client. We therefore work differently according to the needs and wishes of individual clients. Some common examples of advocacy work include:

  • Listening to you and helping you decide what your own objectives are
  • Helping you have your voice heard.
  • Supporting you, at ward rounds and Care Programme Approach meetings.
  • Supporting you when discussing your treatment plan with your doctors and nurses or social workers.
  • Providing clear information about rights, medication and any aspect of treatment while in hospital.
  • Supporting you in gaining legal advice and representation if necessary.


Mind in Croydon are available both to hospital inpatients and to people living in the community who may be suffering from mental health problems.

Contact:
Mind Advocacy
26 Pampisford Road
Purley
CR8 2NE

Tel: 020 8673 6730
Monday - Friday 9.30am - 4.30pm
Email: advocacy@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

Back to topMind Counselling


Clients can self refer by ringing 020 8763 2064 and giving their name and address. An information pack will then be sent detailing how the service works and what to expect from it. If, after reading the information, you decide you would like to proceed, a short questionnaire will be sent to you for completion. The questionnaire aids the counsellor in making a decision about the best way forward for you.

All clients have an initial assessment where a decision is made on what the most appropriate treatment is for them. You will be given an opportunity to talk about your difficulties, and you will also find out more about the service. Mind is assisted in these assessments by a member of staff from the South London and Maudsley Trust.

If you would benefit from further counselling, we will arrange for you to see a counsellor on a regular basis. There is normally a waiting list. How long you have to wait will depend on your needs and availability.

Mind in Croydon can help you deal with any problems that are causing emotional distress. Many counsellors have specialist skills in areas including:

  • Anxiety
  • Bereavement
  • Family issues
  • Group Therapy
  • Relationships
  • Sexual abuse

Mind in Croydon will make every effort to place you with a counsellor who is best equipped to deal with your problem.

The cost

Many people are concerned about the cost involved in counselling, but you will only be asked to make a contribution towards administration costs. You should contribute what you can afford, and our current minimum contribution if you are waged is £10, and unwaged is £3.

Contact:
Mind Counselling
26 Pampisford Road
Purley
CR8 2NE

Tel: 020 8673 2064
Email: counselling@mindincroydon.org.uk

Web: www.mindincroydon.org.uk

Back to topMind Enterprise House
Enterprise House is a work experience resource centre for people with mental health problems. It aims through a programme of work-based tasks to create an environment in which the individual worker can regain the skills and confidence necessary for independent life in the community.

Members have the opportunity to get a taste of working life whilst learning new skills through a supported work environment. Skills include, on-site computer training, painting & decorating, catering, gardening, admin & clerical skills, as well as taking part in our furniture service, and gaining retail experience in our fund-raising shop, to name but a few. We also have links with employment establishments and educational training centres.

Contact: Mind Enterprise House
18 Westow Street
Upper Norwood
London
SE19 3AH

Tel: 020 8771 5950
Email: enterprise@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

Back to topMind Fairfield Club
Fairfield House is an informal social club for people who have had mental health problems. It provides a meeting place where people can come and receive support and advice from staff, and also give support and advice to each other. The staff provide support, advice and assistance with practical matters via the Outreach service.

In a world of continual change in statutory services, Fairfield has for many people become their only or main support – a safe and reassuring place within the community for all the members.

Fairfield has flexible opening hours, and provides low cost refreshments and meals throughout the day. A variety of outings, holidays and social events is organised by staff and volunteers and no two days are ever the same. Bingo, karaoke, disco and quiz nights are offered, along with barbeques, and sporting challenges in the form of pool, darts and table tennis competitions. Fairfield aims to keep its doors open throughout the year, and Christmas day can be shared with other members, staff and volunteers.

In addition to regular club days, there are support and special interest groups which meet throughout the year. Members also have access to the Internet through the club, and computer training is available for beginners.

Contact:
Day Services Manager
Mind Fairfield Club
10 Altyre Road
East Croydon
CR0 5LA

Tel: 020 8688 1210
Outreach team - 020 8680 0463
Email: fairfield@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

Back to topMind Furniture
The Furniture Service co-ordinates the supply of donated furniture and household equipment to people with mental health problems who are moving from hospital or temporary accommodation, into homes of their own in the community.

Initial contact for this service should be via the person dealing with the client’s care – simply ask them to contact us on 020 8253 8201. Our office hours are 9am-5pm, from Tuesday to Friday, and an answerphone is available 7 days a week. Clients who have already received our ‘home starter’ packs are also welcome to contact us directly.

Follow up calls are offered to clients to ensure they are coping in their new homes.

Contact: Mind Furniture
Orchard House
15a Purley Road
South Croydon
CR2 6EZ

Tel: 020 8253 8201
Email: furniture@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

Back to topMind Information
Contact: Information Service
Mind in Croydon
Information Service
26 Pampisford Road
Purley
Surrey
CR8 2NE

Tel: 020 8668 2210
Fax: 020 8763 2084
Email: admin@mindincroydon.org.uk

Back to topMind Orchard House
Orchard House is part of Mind in Croydon's Employment and Social Inclusion Service. Its aim is to support people with mental health problems to take part in mainstream social, leisure and educational activities within the community, including helping people to return to work or start their own business. It will act both as a "hub" from which people can acquire the social, educational and technical skills to access a range of mainstream services and as a focal point and resource for all the agencies interested in helping people to participate in and contribute to the wider community.

Contact: Peter Phillips
Employment and Social Inclusion Manager
Orchard House
15a Purley Road
South Croydon
CR2 6EZ

T: 020 8253 8205
Email: peter@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

Back to topMind Outreach
The Outreach Project aims to enable Fairfield members to live successfully in the community and to maintain their well being once this has been achieved. We ensure that we work to the users agenda at all times and aim to assist the member to live independently and have a life that is as ordinary as possible.

The success of the Outreach Project is due to the team’s ability to provide support for clients across a wide range of areas. Every year, hundreds of services are delivered, ranging from a simple home visit to advocating at a case conference where a client’s voice might otherwise not be heard. Key areas of support include; liasing with other agencies, providing emotional support, and engaging and maintaining contact with members on day-to-day basis.

Contact:
Mind Outreach
Mind Fairfield Club
10 Altyre Road
East Croydon
CR0 5LA

Tel: 020 8680 0463
Email: fairfield@mindincroydon.org.uk

Back to topMind Pampisford Road
Mind in Croydon
26 Pampisford Road
Purley
Surrey
CR8 2NE

Tel: 020 8668 2210
Fax: 020 8763 2084
Email: admin@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

Back to topMind Soft Furnishings

Do you have a Mental Health condition and reside in the Croydon area?

Are you looking to learn or improve your sewing /craft work skills?

We are offering a great way to learn a new skill and build your self confidence in an informal yet supportive environment. Any level of experience welcome as lessons will be tailored to your individual ability.

Sessions are flexible as they can last for one hour a day per week or more according to your personally tailored plan.

Lessons will be one-to-one or in small groups depending on demand.

As you become more advanced we can offer the opportunity to learn further soft furnishing applications such as curtain making.

People within the Croydon area with a mental health diagnosis will be able to attend free of charge.

For further information please contact Pam Dickens directly on 020-8253-8201 or contact your healthcare professional e.g. Social Worker, who can get in touch if you prefer.

Mind soft furnishings run short workshops for both service-users and the general public. Please visit the events page for details of forthcoming events.

Back to topMind Welfare Benefits
The Welfare Benefits Advice service was set up to offer advice and assistance on complex welfare benefits issues to people suffering from mental health problems, their carers, and professionals working in the mental health field.

It is a specialist service focusing on cases which need to be taken to Tribunals on appeal and others which raise difficult legal issues or which require detailed understanding of the administrative procedures of the Department of Work and Pensions and other public bodies.

We also offer advice, support and consultancy where necessary to people helping clients with any sort of benefit problem.

Contact: Mind Welfare Benefits
26 Pampisford Road
Purley
CR8 2NE
Tel: 020 8673 2037
Email: wba@mindincroydon.org.uk
Web: www.mindincroydon.org.uk

 
 
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