Croydon's Mental Health Service User Group

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Croydon User Council Ground Rules


HEAR US
USER GROUP

Orchard House
15a Purley Road
South Croydon
CR2 6EZ

020 8681 6888


SLaM 24 hr information line:
Helpline gives
information and
support to people in Croydon with mental health problems.


0800 731 2864


SAMARITANS


A 24 hour
service providing
confidential
emotional support
to any person
who are suicidal or despairing

020 8681 6666

 


NHS DIRECT


A 24 hour
confidential helpline
providing advice
and information on
a range of
health issues.

0845 4647


 
 

 

Croydon User Council - Ground Rules

  1. Respect to be given to the Chair
  2. One person to speak at a time
  3. If you want to talk or put your view across put your hand up first.
  4. Everyone has the right to speak and everyone has the right to remain silent.
  5. Questions should be put through the Chair.
  6. Nobody can dominate the meeting.
  7. Consideration to be given to the minute taker; they should not be required to do anything else.
  8. People should arrive punctually.
  9. Respect should be given to other people's views and feelings.
  10. Confidentiality regarding personal or restricted information should be observed.
  11. Respect should be given to people's right to dignity and privacy.
  12. Mutual support should be offered within the meetings.
  13. The meeting agenda should be adhered to.
  14. Meetings should be held in a safe, non-judgmental atmosphere/ environment.
  15. People can leave the meeting at any time should they wish to, without needing to explain their reasons.
  16. Regular breaks should be scheduled into the Agenda.
  17. People are not obliged to discuss their personal information or experiences.
  18. The meeting should follow to the agenda, other items should be left for any other business.
  19. Hear Us Coordinator and the CUC Chair will discuss the meetings before and after with the view to improving them.

Please send apologies to Tim Oldham (tim@hear-us.org) or Robert Yaxley (robert@hear-us.org).
Telephone: 020 8681 6888

 
   
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Hear Us User Group Working Together for Change and Better Understanding in Mental Health
Contact Hear Us User Group